Refund policy
Return & Exchange Policy
We value your business and want you to be fully satisfied with your purchase. Please review our policy carefully before placing your order.
Final Sale Items – No Returns
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All sale items are FINAL SALE and cannot be returned or exchanged.
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Due to federal hygiene laws, we cannot accept returns on wigs or any human hair products that have been:
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Worn
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Washed
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Altered or tampered with
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Removed from original packaging
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Exchanges
We are happy to offer exchanges on eligible non-wig products and wig products, as long as they have not been:
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Worn
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Washed
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Altered or tampered with
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Removed from original packaging
To request an exchange:
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Contact us within 5 days of receiving your order.
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Items must be in original condition and include all packaging.
If you received the wrong item or a defective product, please reach out to us right away so we can make it right.
Contact Us
📧 Email: labelcheveux@gmail.com
📱 Text: (646) 494-4972
📸 DM us on Instagram: @la_bel_cheveux_